Our return policy is simple. Within 30 days of receipt of your order, you may return any unopened CD. A $4.00 re-stocking fee will be applied to all unopened CD return orders. Returns of open CD's will be considered on a case by case basis. Absolutely no returns of unopened CD's will be considered after 14 days of receipt of the product. Should a return of an open CD be accepted, only store credit will be issued and a 50% re-stocking fee will be applied. Returns must be shipped to:
AIT Records, Inc.
P.O. Box 2411
Alameda, CA 94501
Items must be returned via UPS or insured parcel post. Please include a copy of the invoice with the reason for return indicated. We recommend re-using the original shipping carton and packing materials if possible.
Please allow 2-3 weeks to process the return. If a refund is requested it will be credited to the original purchasing credit card or PayPal account number.
If you need to return an item, please Contact Us
and we will guide you through the returns process.Exchanges
Exchanges will only be permitted in the case of defective products purchased from our site. Misuse of the product after purchase will not qualify as a defect. Defective products may be exchanged only for the same item. Please allow 2-3 weeks to process the exchange. Once the item is determined to be defective, the exchange will be processed at no charge.Need More Help?
Please also use our Help & Support
You shall have no rights to any proprietary software and related documentation, or any enhancements or modifications thereto associated with or provided to you in order to access any of the AIT Records Web Site.
You may not use any AIT Records service marks, logos or graphics without AIT Records, Inc's prior written consent.
Our network resources may not be used to impersonate another person or misrepresent authorization to act on behalf of others of us. All messages transmitted through our web site should correctly identify the sender; you may not alter the attribution of origin in electronic mail messages.
No user of our services or site may (1) take any action that imposes an unreasonable load on the siteís infrastructure; (2) use any device, software or routine to interfere with or attempt to interfere with the proper working of the site or any activity being conducted on the site; (3) attempt to decipher, decompile, reverse engineer, or disassemble any of the software comprising or making up the site; or (4) delete or alter any material posted by any other person or entity.
AIT Records.com does not allow framing of the AIT Records Web Site.Links To and From AIT Records Web Site
AIT Records.com sometimes permits third parties to link to content on the AIT Records Web Site. Such linking does not, and should not be construed to, suggest that AIT Records.com promotes or endorses any third partyís web Site, products or services.
We make no representations concerning the content of Site linked from, to or listed on the AIT Records Web Site. Consequently, we cannot be held responsible for the accuracy, relevancy, copyright compliance, legality, or decency of material contained in such Site.Forums, Discussions and Users' Reviews
If you submit information to our site, you agree not to (1) post or transmit anything that is defamatory, libelous, abusive, unlawful, obscene, threatening, fraudulent, pornographic or harmful, or that could encourage criminal or unethical behavior; (2) post or transmit pyramid schemes, chain letters, or conduct gambling; (3) post or transmit anything that violates the copyright or intellectual property rights of any person or entity; (4) post or transmit a virus or any other harmful component; or (5) contact other site users through unsolicited e-mail, telephone calls, or any other method of communication.Product Descriptions
AIT Records.com and its content providers attempt to be as accurate as possible with the product information provided. However, AIT Records.com does not warrant that product descriptions or other content of the AIT Records Web Site are accurate, complete, reliable, current, or error-free. If a product offered by AIT Records.com is not as described, your sole remedy is to return it in unused condition.Pricing
Regular, sale and clearance prices for products on AIT Records.com are based on AIT Records.comís vendors and distributors.
Items in your shopping bag will reflect the most recent price displayed on the item's product detail page. Prices are frequently updated to adjust for different sales, limited pricing and other dynamic discounting. Therefore, prices on the product detail page and in your bag may change after such updates to reflect the current prices. Placing items in your bag does not reserve the current prices shown at that time; prices are reserved only by placing an order.Pricing Error and Inacuracy Disclaimer
Information at AIT Records.com may contain errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors or inaccuracies and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors or inaccuracies may be related to product descriptions, pricing and availability. In the event of a pricing error, AIT Records.com will cancel your transaction. We apologize for any inconvenience. If you are not fully satisfied with your purchase due to any errors or inaccuracies, you may return it as an Incorrect or Defective Item. Please see our Return Policy for further information.Representations and Warranties; Indemnity
Neither AIT Records.com nor any of its parent, affiliate or subsidiary companies represent or endorse the accuracy or reliability of any advice, opinion, statement, or other information displayed, uploaded, or distributed through the AIT Records Web Site by any user, information provider or any other person or entity. You acknowledge that any reliance upon any such opinion, advice, statement, memorandum, or information shall be at your sole risk.Disclaimer Warranties and Limitation of Liability
THE AIT RECORDS WEB SITE AND USE ANY OTHER PRODUCTS OR SERVICES ARE PROVIDED BY AIT RECORDS.COM ON AN "AS IS" AND "AS AVAILABLE" BASIS. AIT RECORDS.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, AIT RECORDS.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. AIT RECORDS.COM DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM AIT RECORDS.COM ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. AIT RECORDS.COM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.Notice and Procedure for Making Claims of Copyright Infringement
If you believe that your work has been copied in a way that constitutes copyright infringement, please provide the following information in writing to AIT Records.com:
To be effective, the notification must be a written communication that includes the following:
1. a physical or electronic signature of a person authorized to act on behalf of the owner of the copyright.
2. a description of the copyrighted work that you claim has been infringed.
3. a description of the material that you claim to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information sufficient to permit us to locate the material including a unique identifier such as SKU or ISBN.
4. information so that we can contact you, such as address, telephone number and e-mail address.
5. a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
6. a statement that the information in the notification is accurate and, under penalty of perjury, that you are the copyright owner or are authorized to act on behalf of the owner of a copyright that is allegedly infringed.International Users
The AIT Records Web Site are controlled and operated within North America. We make no representation that content, materials or products available on or through the Web Site are appropriate or available for use outside of the United States. If you access the Web Site from a location outside the United States, you are responsible for compliance with applicable laws, including U.S. export laws and regulations.Miscellaneous Provisions
AIT Records.comís obligations, if any, with regard to its products and services are governed solely by the agreements pursuant to which they are provided, and nothing on the AIT Records Web Site should be construed to alter such agreements.
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